📍 Zoom Webinar 📅 19/05/23 12:30-1:20 (PM)
Social Housing landlords (Housing Associations and Local Authorities) NEED self-serve to play a bigger role in 2023 and beyond. It can be both a significant cost down measure, and it also empowers tenants and gives them a sense of progress. Consumer self-serve works wonderfully well in other sectors, including:
- Travel (taxis, trains, flights)
- Food delivery
- Utility management
- Health – growing rapidly
…so why is it so far behind the curve in Social Housing? The fact is that many IT suppliers have provided only 1st generation solutions and failed to keep up with evolving technology. Often, landlords have been slow to appreciate consumer needs and underestimate the power of cloud computing the smartphone. That’s where sector consultants can help.
This webinar is exclusively for consultants in the Social Housing sector (IT consultants, cost-down consultants and consumer engagement consultants). The webinar will be as open and interactive as you wish to make it – inviting probing questions and exploring all aspects including pricing models and lead times.