Do I need to have technical knowledge to use the app?
No, we have made OptusHomes with every person in mind. [...]
What are Community messages?
A community is a group of properties set up by [...]
When reporting Antisocial behaviour is it possible to attach evidence to the report.
Yes. We allow for three pictures or videos to be [...]
What happens if I move to another property with a different Landlord that uses Empient.
Your new Landlord will send you a link for you [...]
Are there any tutorials to help me use the app?
Yes. If you click on your initials on the app [...]
How will I know if my repair report has been sent?
You will receive an automated response letting you know your [...]
Why do I get surveys in the app
The surveys are from your landlord. OptusHomes allows landlords to [...]
What is OptusHomes’s relationship with my landlord?
Many landlords see real benefits for themselves and their tenants [...]
Who or what is OptusHomes?
OptusHomes is a mobile app designed specifically for social housing [...]